He remembers the meeting where an executive mused that perhaps the whole department could be shipped to India. Bus drivers and electricians scored near the bottom.
Lund said she saw parallels between offshoring and automation: Both trends threaten one set of jobs but should make the overall American economy more productive, creating new job opportunities, albeit ones requiring different skills. The veteran character actor had a recurring role as recently as last season on White Collar… It didn’t go smoothly: The Indian workers were skilled, but the time difference and the distance made it hard to collaborate. No American location can compete directly with India on labor costs, she said, but shifting jobs elsewhere in the country can narrow the gap.“The call center business in the U.S. is still pretty healthy,” Ms. Thorpe said.Over all, of the 26 occupations that Mr. Blinder identified as “highly offshorable” and for which Mr. Ozimek had data, 15 have added jobs over the past decade and 11 have cut them. For Mr. Kincaid, the evidence seemed close at hand; he overheard conversations through his boss’s open office door about which foreign contractors should take over which jobs at the automobile finance company where he worked. He eventually told the company that it would be better to bring the work home.Globalization had ravaged American manufacturing, and now, in the first years of the new century, economists were warning that offshoring — the relocating of work to other countries — was coming for white-collar jobs like his as well.A growing number of companies are shifting operations to cities like Columbus, said Susan Lund, who has studied the future of work for the McKinsey Global Institute, the consulting firm’s think tank.
You may not recognize his name, but you certainly would recognize his face:
But the number of customer service representatives has continued to grow.Shortly after his own near miss with offshoring, he was hired by another American company to manage a team of programmers in India. When Emily Procter first showed up on the set of White Collar, she remembers the exact moment she knew she wasn't in Kansas Miami anymore. Well, that ending is not going to piss anyone off. In other words, technology like cloud computing and videoconferencing has enabled these jobs to be done remotely, just not quite as remotely as Mr. Blinder and many others assumed.
Telemarketers are essentially selling products and often working from a script. “There’s not mass movement of jobs anywhere.
James Rebhorn made a career of playing entitled WASPs.
They have much good work to do, and they should get busy doing it.”Rebhorn, who was a familiar face on TV, appearing in series including “Homeland," “White Collar" and "Law & Order,” wrote, “He was a lucky man in every way.”He also praised his wife and his two daughters, who “anchored his life and gave him the freedom to live it. By Keertana Sastry. Altogether, those occupations have eliminated fewer than 200,000 jobs over 10 years, hardly the millions that many feared. The Good Guys Live in the 'White Collar' Finale. The new study found that in the jobs that Mr. Blinder identified as easily offshored, a growing share of workers were now working from home.
Sad news hitting the Internet this morning has that veteran character actor James Rebhorn passed away at age 65 on Friday. Kincaid didn’t need to have that conversation. Find a Grave, database and images (https://www.findagrave.com: accessed ), memorial page for
Economists once warned that office jobs in the United States would soon follow factory jobs …
Customer service and other call-center work like tech support often require a more nuanced understanding of the customer experience.Ron Kincaid remembers what it was like to worry that his job would be sent overseas.“I can share my screen with them, but I can’t, in real time, sit with them while they’re making the mistakes and show them where they’re making the mistakes,” he said.“The companies that started the offshoring trend were largely based in Manhattan or the West Coast, in the very high-cost places, and they realized that, hey, there are a lot of other places in the U.S.,” she said.“The lesson is, change is evolutionary, not revolutionary,” Ms. Lund said.
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