Unfortunately, I’ve encountered an issue that’s been going on for quite some time and I feel like contacting corprate is my only option at this point. It is either one tv does not work or the other. I spoke to customer service they were very rude hung up on me and said i could take my business else where. I pay between $120 and $135 per month for irritation, lack of service and these freakin' fat cats at the top don't give a rats behind whether or not your phone works. My son, who has worked on SYsco server systems tried to tell Paul what what going on and that it was a defective Verizon unit (not to mention my brother-in-law designed the servers that Verizon runs), and still told to leave. They are in cahoots with the feds and Homeland Security. I was told a repairman would be here on Tuesday. THEY ARE USELESS. Since I'm disconnecting and willing to pay the bill in full these jerks can't waive the early termination fee. Please help us tell to company to settle the contract fairly.verizon sucks 13 times in one night i have been hung up on or no supervisor can handle problem...........I can give names of people and supervisor of verizon if someone can put on yahoo first page for people to seee.....To Anyone That May Be Considering Cancelling Their Verizon Contract (which pretty much includes their entire customer base)... BE ADVISED OF RETALIATORY PRACTICES: If you do not have enough money to pay your outstanding bill including any contract cancellation fees at the time of service cancellation, YOU WILL IMMEDIATELY BE REPORTED TO ALL 3 CREDIT BUREAUS AS A CHARGE OFF. I'M DONE WITH VERIZON, I'M GOING TO ANOTHER PROVIDER BUT BEFORE I GO I'M CALLING 7 ON YOUR SIDE... BYRON HOLLOWAY bholloway48gmail.comPOOR CUSTOMER SERVICE.. Their political bias with regard to their news coverage. Supervisor after Supervisor has PROMISED to fix the billing error. I am having such a difficult time trying to find an email address or forum that I can contact corporate about my treatment at one of their store. They don't service what they sell! The last two people I spoke to we're rep Dennis and his supervisor Christine I was soo shock she did not have any customer service skills and she's suppose to be a supervisor she said that she would contect me back put never did.
Due to NO ONE taking notes of our conversation or properly putting notes in that I owe this money. Then she tells me that it was given back to me a year ago. So with the new account I was giving a new number with a confirmation number and was told they would be out the next day around five on December 6th. The problem is that we will be out of town Dec. 5-10 so we won't be able to personaly take delivery and take the tablets with us on vacation. So now I have three phone lines that I pay for and don't even use. Both times they hung up.I have been a loyal customer to you all since 2008 and now your Financial service dept is treating me like dirt they claiming they have not gotten any of my payments and you did they cleared the bank and they turned my cell phone off for no reason and they wont turn it back on unless I pay $356. My cell phone died and while standing in a VERIZON store holding the replacement in my hand I was told by the corporate office that even though I was due a phone for my issue I could not have that one. Will contact the attorney general I would not even consider any kind of service from verizon even if it was free!!! Only the bottom line. Thank you sincerly Mike Brunsonhave you ever called with a billing problem? They definatly don't have customer service training. I was told by a representive that the next available appointment would be on friday December 23. Their whole system is designed to intimidate and to get as much money out of you as they can and they will use any means to do it. Evry day we look for disconected services from customers who never new they had dry loops or even if you as a customer call inn to disconect a service we as att act. Don't buy from them! I went ballistic! Interesting computer system, isn't it.
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