FC-Moto believes that the fault lies with me. On average, they received a star-grading of 3.8/10, with 33% of the reviewers indicating that they would buy from the brand again.
Very happy with this company.I've only put this because I cant give a zero took mi f**king money dispatch the item got refund no explanation and no gloves very disappointingGood service overall, best place to buy motorcycle merchandise.Fantastic service.
Excellent service from the very beginning till the end.I HAVE NOT RECEIVED MY PRODUCT YET!!!!!!!!!!!!!!!!!!! I find this unacceptable as they inform customers badly about the product. Don't believe their return policy. Good web-site, great selection, good prices and reliable service and delivery. There are currently 9 customer review posted about FC-Moto. Purchased 2 kidney belts excellent price delivered to the Uk, cheaper than in the Uk. I 100% recommended... and I will be purchasing more from them very soon :)FC Moto has a huge collection of items, delivery is fast and also the return is easy.
Its very bad policy and they should only sell to German customers ….. but its called GREED What services or products do FC-Moto offer?
Also their customer service is fast and friendly. A very happy and satisfied customer from Perth, Australia.
Thank you
I want to use it again. Very good deals and fast shipping !
They will refuse delivery of a properly documented return (photo evidence was given) and then say they cant replace/refund unless you return it. Very bad!6055273@mailruClaim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today!In spite of the corona virus, good and quick answers, also fast delivery. Forget about getting a refund or exchange if you live outside of Germany - they will make it too difficult and expensive to make it worth doing.Gave a gift coupon for 500 euros spent 150, when you order, refuses to write-says the coupon is not valid, the service support please specify in the comments indicate but the system tries with me all the time to withdraw money, for a whole month tech support says the same, specifically, to help no one is trying!
I will shop again/GermanyUnless you are certain of what you are buying, stay away. I received an email very soon after, confirming my purchase with the important postage and tracking details on. Through a product review on the site I want to indicate that the pink gloves are women's gloves. By refusing return of a pair of Sidi boots that they sent me that were a completely different color than the one I ordered, they caused the shipping company to treat the package as an abandoned package and I never received either the package of boots or a refund/replacement. Thank you, I will shop again.FC Moto: Fast E-Mail contact, fast delivery, good Quality (Revit Airwave3 Jacket/Pants), fast Paypal transactions (i had to return 2x). Very dishonest companygood items to order, fast delivery, thanks FC-MOTOKeep away from FC moto if you are a foreign customer outside Germany .
Their answer was "sorry but we need the item back before we can do anything". Will definitely buy again. If you order something in wrong size it WILL cost you 12,50 euro to return it !!! A very fast & reliable service by DHL from Germany to Western Australia. If you order something in wrong size it WILL cost you 12,50 euro to return it !!! !They dont refund your expenses for sending your goods return.
Its very bad policy and they should only sell to German customers ….. but its called GREEDThey are misleading, have no customer service ethics, and if you'll have any issues with your order they will blame you or anyone else but themselves. This is my number 1 Online Shop for motorcycle gearNever had any issues with FC-Moto.de. !They dont refund your expenses for sending your goods return .
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