If you need to register multiple serial numbers, you can upload a CSV file as an attachment below.More importantly, you completely miss the point of my comment - which points to either ineptitude, lack of thought, or worse, mockery? )"And it seems not the only thing they broke I have also a G910 Keyboard, and the extra G keys work when game launches but 3 of them don't G4-G5 an G9 keeps the default win 10 buttons and not the macro game buttons anymore from the game, I even deleted those macros made them again and same result only solution right now was to edit those 3 keys in win 10 default so I can use them but have to edit it each time I would play something else.
I'll make sure to do my job and have this reported.As an network consultant myself, supporting our own datacenter and clients world wide, Logitech's 'support' is laughable.Thank you for your response. We should not be troubleshooting and product testing your software.In the words of the great thinker of our time, Gretta Thorn-something-or-other, "How dare you! I'll make sure to try to inform them as well so we can serve proper resolution.Seriously, it's as if you either pay no attention, or don't care. Installed it. Logitech G602's side buttons not registering presses during cursor movement. And even if I do/did, my troubleshooting techniques CLEARLY have identified the application/driver issues resulting with your software.Glad I wasted my time and lost all my settings just to make sure it's your application's issue.Logitech Tap or Smartdock, when purchased as bundle with a mini-PC or a Microsoft Surface Pro, includes Logitech Jumpstart, which helps customers deploy as a Skype Room System or Microsoft Teams Rooms. Sometimes I have to reboot, too. I apologize if my previous response seems inappropriate. You clearly acknowledge that I replaced my G602 the the G604 with your comment about your own G604... so given that, why would I destroy my AppData folder and all of my settings and troubleshoot that which I've already replaced?Once I plugged in my G933, G Hub said I needed to restart my PC in order to complete the driver installation. 2) When waking the PC from sleep mode, the G602 will be an active device. I have overlooked on the comments where you put the other steps that you have done, my bad.As stupid as it was, Logitech broke me... Well first they broke my G602 working with G Hub... but now it seems they have broken me.Thank you for your response. Can you please confirm if you are using the same device? Note, however, that button assignment changes made, while shown in G Hub, are not usable... UNTIL the PC is woken back up from sleep mode. I park in front, too! Even when the software was working the G602 macros would frequently do the wrong actions when pressing the buttons and the macros would duplicate or set themselves.I've never had the same problems with Razers software for my keyboard.I bought the newer G604. Ive been rocking the G602 for years, and never had any issues. Under the button menu, adjust the speed of double click to make it slower. We appreciate you taking time to resolve the issue. I pray every time I use it that it won't have the same problem...Thank you for your response.
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