We recommend downloading and installing the latest version of one of the following browsers: If you can't get sound from your sound bar, or you can't get sound with certain apps or sources (like your Blu-ray player), there might be an easy fix.
Check Applicable Products and Categories for details.
Repair information and service assistance. Reset the system. Soundbar May not reset if it is connected to a TV.
Reset your soundbar. Note: If model-specific information is required to complete this step, check your manual. The sound from the TV is not heard on the Sound bar speaker system. Select your mode. A newer version of your browser may be availableProduct support & customer relationsRepair information and service assistanceA place where you can find solutions and ask questionsKeep track of all your products in one locationIt looks like JavaScript is disabled in your browser. Press the Power button to turn on the soundbar.
Sound Bar Placement.
On your soundbar, press and hold the (power) and - (volume) buttons for more than five seconds. Contact Support.
... Connect a Sound Bar to Your TV.
For additional details, refer to the product manuals.
The home theater or sound bar system automatically mutes or shows a muting message. To get the full experience on Sony.com, please change your settings to allow JavaScript.Product information and sales assistanceOur site is not optimized for your current browser.
Available sound modes are Standard, Dialogue, Cinema, Music and Sports. Volume, sound settings, and personal information may return to … Be among the first to get the latest Sony news in your inbox. If your TV is on a stand, table, shelf, or cabinet, a soundbar can be placed just … If this is the case, set the link settings between the soundbar and subwoofer. There is no sound when using a TV or audio system with the ARC/eARC feature. Geoffrey Morrison Oct. 25, 2016 3:40 p.m. PT To get the full experience on Sony.com, please change your settings to allow JavaScript.Product information and sales assistanceOur site is not optimized for your current browser. We recommend downloading and installing the latest version of one of the following browsers:
Try unplugging
Product Repair. Be among the first to get the latest Sony news in your inbox. Turn off the subwoofer. Our site is not optimized for your current browser. When you reset the Soundbar, linked information with the subwoofer may be deleted. A newer version of your browser may be availableProduct support & customer relationsRepair information and service assistanceA place where you can find solutions and ask questionsClick on the topic to view the Troubleshooting:Keep track of all your products in one locationIt looks like JavaScript is disabled in your browser. Our site is not optimized for your current browser. Each … The indicator flashes quickly in green. Press and hold the Power button while pressing the Input button and the VOL- button (at the same time).
Product … The sound bar is blocking the IR sensor of the TV.
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